Terms of Service & Privacy Policy

Our unwavering commitment to protecting your maintenance customer data and ensuring cloud operational uptime.

Transparency Principles & Legal Agreement for Wasla Services

This document sets out our mutual commitments, data ownership rights, and cloud security guarantees.

1. Data Ownership & Confidentiality

  • All customer records, work orders, asset serial numbers, and uploaded files remain the sole, exclusive property of your organization.
  • Wasla strictly guarantees never to share, analyze, or commercialize your business or client data for advertising purposes.
  • Subscribers retain the full right to export all company data or request permanent deletion upon subscription conclusion.

2. Service Uptime & Operational Continuity

  • We guarantee a cloud server uptime of no less than 99.9% annually to ensure technicians and supervisors stay connected.
  • Routine platform maintenance is scheduled during off-peak hours with advance notification to all subscribers.

3. Account Encryption & Access Safeguards

  • All passwords, communications, and sensitive financial records are protected by certified encryption standards.
  • Subscribers are responsible for safeguarding login credentials and designating proper role-based permissions to employees.

Standard Service Disclaimer

  • Wasla takes rigorous technical precautions to ensure uninterrupted performance and real-time mobile synchronization.
  • The subscribing company is responsible for the accuracy of pricing, service records, and information logged by its employees.

Our Partnership for Your Maintenance Fleet Growth

We are committed to building long-term strategic relationships based on operational trust and continuous software enhancement.

Applicable to all active and new Wasla accounts · Last updated: March 2026

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